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brand identity

After spending over a decade helping businesses build stronger brands, I’ve noticed the same confusion appearing in every strategy meeting: “Aren’t brand positioning and brand identity the same thing?”

 

The answer is no – and understanding this difference could be the breakthrough your brand needs.

What exactly is Brand Identity?

Think of brand identity as your brand’s personality made visible. It’s everything your audience can see, hear, and touch when they encounter your brand.

Brand identity includes:

  • Your logo and visual elements
  • Color palette and typography
  • Website design and packaging
  • Tone of voice and messaging style
  • Product design and user experience

Here’s a simple way I explain it to clients: if your brand were a person walking into a room, brand identity would be their appearance, clothing style, and the way they speak. It’s the immediate impression they make.

Take Nike, for example. Their swoosh logo, “Just Do It” tagline, bold typography, and athletic imagery all form their brand identity. These elements are instantly recognizable and consistent across every touchpoint.

What is Brand Positioning then?

  1. Brand positioning is deeper – it’s the unique space your brand occupies in your customer’s mind compared to competitors. It’s not what you look like; it’s what you stand for and why customers should choose you.

    Brand positioning answers:

    • What problem do you solve better than anyone else?
    • Who is your ideal customer?
    • What makes you different from competitors?
    • What emotional benefit do you provide?
    • How do you want to be perceived?

    Going back to Nike – their positioning isn’t about athletic wear. It’s about inspiring people to push their limits and achieve greatness. They position themselves as the brand for those who refuse to settle for ordinary.

The Key Difference that Changes everything

Here’s where most marketers get confused: brand identity is how you express your positioning, not the positioning itself.

Your positioning is the strategy – the unique value you offer. Your identity is the creative execution of that strategy.

I learned this lesson the hard way with a client who owned a family restaurant. They spent thousands on a beautiful new logo, website, and packaging (brand identity) but never clarified what made them different from dozens of other tavernas in the city (brand positioning).

The result? A gorgeous brand that nobody understood or remembered.

brand position

Why getting this wrong Costs You money

  1. When you confuse identity with positioning, three expensive problems happen:

    1. You Redesign Instead of Repositioning. I’ve seen businesses spend €5,000 on new logos when their real problem was unclear positioning. A pretty identity can’t fix a confused strategy.

    1. Your Marketing Messages Don’t Connect. Without clear positioning, your beautiful brand identity becomes just decoration. Customers see your ads but don’t understand why they should care.

    1. You Compete on Price. When customers can’t understand what makes you different, they default to choosing the cheapest option. Clear positioning commands premium pricing.

How to Get Both Right: My 5-Step Framework

After working with businesses, I’ve developed this practical approach:

Step 1: Define Your Positioning First

Before you touch any visual elements, answer these questions:

  • What’s your unique value proposition?
  • Who desperately needs what you offer?
  • What do you do better than anyone else?
  •  

Step 2: Research Your Competitors

 

Map out where competitors position themselves. Look for gaps or weak spots where you can claim unique territory.

 

Step 3: Test Your Positioning

 

Before investing in identity work, validate your positioning with real customers. Do they understand it? Does it resonate? Do they see the value?

 

Step 4: Create Supporting Identity

 

Now design identity elements that reinforce your positioning. Every color, font, and image should support your strategic message.

 

Step 5: Align Everything

 

Ensure every customer touchpoint – from your website to your sales process – consistently expresses both your positioning and identity.

Common Positioning vs Identity Mistakes Greek Businesses Make

These are the most frequent errors:

Mistake 1: Logo-First Thinking Starting with visual design before clarifying positioning. It’s like decorating a house before deciding what rooms you need.

Mistake 2: Following Trends Instead of Strategy Adopting popular design styles that don’t match your brand’s positioning. Your identity should serve your strategy, not Instagram trends.

Mistake 3: Inconsistent Expression Having clear positioning but expressing it differently across channels. This confuses customers and weakens your brand.

Questions to Audit Your Own Brand

Ask yourself:

For Positioning:

  • Can you explain in one sentence why customers choose you over competitors?
  • Do your employees understand and communicate your unique value consistently?
  • Does your positioning differentiate you meaningfully?

For Identity:

  • Do all your visual elements reinforce your positioning?
  • Would customers recognize your brand without seeing your logo?
  • Does your identity appeal to your ideal customer?

For Alignment:

  • Do your positioning and identity work together to tell one clear story?
  • Can customers easily understand what you stand for from any touchpoint?

Strong brands aren’t built on beautiful logos alone – they’re built on clear positioning expressed through consistent identity.

Your positioning is your brand’s GPS, guiding every strategic decision. Your identity is the vehicle that takes your positioning to market.

Get your positioning right first, then use your identity to bring that positioning to life in ways that resonate with your ideal customers.

Remember: people don’t buy your brand identity. They buy what your brand positioning promises to do for them.

Ready to Build Your Brand?

If this article helped clarify the difference between positioning and identity, you’re ready for the next step. I’ve created a comprehensive collection of ebooks that will guide you through building a powerful, profitable brand from the ground up.

Download My Free Hospitality marketing Ebooks →

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Afroditi Arampatzi

Marketeer

Hi, I’m Afroditi!

 

An experienced marketer with a passion for driving impactful projects and delivering strategic solutions.

With over 15 years of hands-on experience in project management, I specialize in advertising, data analysis, strategic planning, and team leadership.

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